Terms of Use & Service Agreement
Last updated: 28 September 2026
This service agreement — these Terms of Use ("Terms") — governs your access to and use of the Trade Database website and the trade data products and reports we provide ("Services"). By using the website or purchasing any dataset, you agree to these Terms. If you do not agree, please do not use the Services.
1. About us
Trade Database ("we", "us", "our") provides Bill of Lading, customs, and trade statistics datasets and custom trade reports compiled from shipping manifests, customs records and other trade sources. You can reach us at or at .
2. Definitions
- "Data" means any dataset, database, sample, report or file we supply.
- "You" means the individual or organisation accessing the Services or placing an order.
- "Order" means a request to purchase Data submitted through the website, email or another agreed channel.
3. Licence and permitted use
On full payment, we grant you a non-exclusive, non-transferable licence to use the purchased Data for your own lawful internal business purposes — such as market research, lead generation, competitor analysis, logistics planning and due diligence.
4. Restrictions
Unless we agree in writing, you must not:
- resell, redistribute, sublicense, publish or otherwise make the Data available to third parties as a standalone product.
- use the Data for any unlawful, deceptive or harmful purpose, or in breach of any applicable trade, sanctions, anti-spam or data-protection law.
- send unsolicited communications in violation of applicable law.
- remove or obscure any notices, or represent the Data as your own original database.
5. Orders, pricing and payment
Prices are shown on the website and may change at any time. An Order is confirmed only after we verify your payment. All prices are exclusive of any taxes or bank charges unless stated otherwise. We may decline or cancel any Order at our discretion.
Online payments are processed securely through our third-party payment gateway, Razorpay (and/or other payment providers we may use), which handle your card, UPI, net-banking and other payment details under their own terms and privacy policies. We do not collect or store your full card or banking credentials on our servers. Where the displayed price is in a currency other than Indian Rupees (INR), the amount payable may be presented and charged in INR or your local currency by the payment provider at the applicable exchange rate. Your bank or card issuer may apply conversion or transaction fees.
6. Delivery
Data is delivered electronically (by email or secure download link) or, on request, by courier on physical media, after payment confirmation. Delivery times are estimates and are not guaranteed. Full details are set out in our Shipping & Delivery Policy.
7. Samples, refunds and returns
Free samples are available so you can evaluate the Data before purchase. Because the Data is a digital product delivered in full, all sales are final and Data is non-refundable once delivered, except where required by applicable law or where we fail to deliver the Data you paid for. If you believe an Order was not delivered correctly, contact us within 14 days. See our full Refund & Cancellation Policy for details.
8. Accuracy and disclaimer of warranties
The Data is compiled from third-party trade, shipping and customs sources and is provided on an "as is" and "as available" basis. While we take reasonable care, we do not warrant that the Data is complete, accurate, current or fit for any particular purpose, and you are responsible for verifying it before relying on it. To the maximum extent permitted by law, we disclaim all warranties, express or implied.
9. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, data or business, arising from your use of the Services or the Data. Our total liability for any claim shall not exceed the amount you paid for the relevant Order.
10. Intellectual property
The website, its content and the compiled databases are protected by intellectual-property rights owned by or licensed to Trade Database. Your licence to use purchased Data does not transfer ownership of any intellectual-property rights.
11. Compliance
You are responsible for using the Data in compliance with all laws that apply to you, including data-protection, marketing, competition, export-control and sanctions laws.
12. Third-party links
The website may link to third-party sites. We are not responsible for their content or practices.
13. Termination
We may suspend or terminate your access to the Services if you breach these Terms. Sections that by their nature should survive termination (including licence restrictions, disclaimers and liability limits) will survive.
14. Changes to these Terms
We may update these Terms from time to time. The current version will always be posted on this page with its "last updated" date. Continued use of the Services after changes means you accept the updated Terms.
15. Governing law
These Terms are governed by the laws of the United Arab Emirates, and the courts of Abu Dhabi shall have jurisdiction, without prejudice to any mandatory consumer-protection rights you may have.